Sweat Free Success Session
Script + capture · 30 min door to door
30:00hard stop
Manual modeSubmit builds the pinned note and copies it to your clipboard — paste it into a Doc. Everything else works normally.
Greet & tour
0:00 – 5:00 · fill their details before they walk in
You have these from the booking. Build their Mindbody profile now too — it saves 90 seconds at the close.
Greet 2 min
"Hey, [Name]? Hi, I'm Demetra, we talked on the phone. So glad you made it in. Can I grab you a water?"
"Here's how the next thirty minutes go. I'll walk you around real quick, then we'll sit down and I'll ask you about you, then we'll run your scan, and then I'll build you an actual plan off your numbers that you're taking with you either way. Sound good?"
Say "either way" out loud. It drops the pressure now, which is what makes discovery honest later.
Tour — 3 stops 3 min · keep walking
"This is our community wall. Every person who joins Peak signs it. Sounds small but it's the whole point of this place. Nobody here is a membership number."
"Recovery room. Members use it whenever — before, after, on days they're not even training. Most gyms charge extra. Here it's just yours. Lockers and bathroom right there."
"And this is the floor. We train semi private, so you're never in a packed class trying to keep up, and you're never out here on your own guessing. A coach is with you every session and your program is written for you, not for the room."
Point at the lockers, don't explain them. Standing still is how this becomes eight minutes.
"Alright, come sit."
Discovery
5:00 – 12:00 · they talk 80% · type as they answer
"Okay — four questions, then I'll shut up and build you something. I'll be taking notes while you talk, don't let that throw you."
1 · Why now
"What made you reach out — and why now? Why this week and not six months ago?"
Be quiet. Count to five. This is the only place you let silence run.
2 · What they've tried
"What have you tried before, and what happened with it?"
3 · The obstacle
"What do you think has actually gotten in the way?"
Their exact words. You repeat this back at the sell.
4 · The vision
"Ninety days from now it went great — what's different? Be specific for me."
If it's only a number: "Get past the number. What can you do then that you can't do now?"
5 · Importance 45 sec · highest-leverage question here
"Last one before we scan. One to ten — how important is it to fix this right now? One is 'it'd be nice someday,' ten is 'this is the thing I'm dealing with this year.'"
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This is the question that sells for you. They'll list their own reasons out loud. Write them down — you quote them back at the close.
6 · The body
"Anything I should know physically? Injuries, surgeries, anything a doctor's told you not to do?"
Scan & build the plan
12:00 – 24:00 · type the six numbers the second it prints
"Let's get you on the scan. Barefoot, grab these handles, stand still about sixty seconds."
While it runs:
"A bathroom scale gives you one number and that number lies to you constantly. It can't tell a pound of fat from a pound of muscle, and those do opposite things to how you look and feel."
It prints. Keep it on your side of the desk — hand it over at the very end.
Math
Body fat—
Lean mass—
Maintenance—
Target kcal—
Protein—
Heads up
Read this out loud turn the screen toward them
Open with the anchor
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Then the bridge — word for word
"That's your plan. You could start today on your own. What I want to show you now is how we'd coach you through it. Because most people have a plan. The hard part is accountability."
Pause after "accountability." Let it land. Print the plan and hand it to them now.
Sell
24:00 – 27:00 · hands off the keyboard
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"What I'd put you on is Basecamp. Thirty days, one on one twice a week for three weeks so we teach you the movements, then week four you're in semi private. Every one of those six things lives in the app, your coach checks them weekly, and we re-scan you at thirty days against today."
"I've got Monday at eleven and Wednesday at ten. Do those work?"
"Most places around here are eighty to a hundred a session for one on one. Basecamp works out to about sixty eight, and that's with both scans and the nutrition side included."
"It's five forty seven for the thirty days — all eight sessions, both scans, your nutrition plan, the app. And your first month is commitment free. If it's not your place, you walk. No contract, no cancellation fee."
Give them a true reason to decide today — only if it's actually true. The real openings in your week, the coach's schedule filling, a start-of-month cohort. Never invent scarcity; a fake deadline is the fastest way to lose someone who was going to say yes.
Then stop talking. Whoever speaks first loses.
"Want me to get you on the books for Monday?"
If they hesitate — quote their own answer back before you handle anything:
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Objections handle one, then book the follow-up
"I need to think about it."
"Totally fair. Can I ask what specifically — is it the money, the schedule, or whether it'll actually work for you?"
Whatever they name is the real one. This one never is.
"That's more than I expected."
"I hear you, it's real money. What number did you have in your head?"
"Okay — here's what I can do. [Semi private / Pack rate / Military or student.] I'd rather start you on something you can hold for a year than watch you quit in six weeks."
"I need to talk to my partner."
"Makes sense, it affects both of you. Are they around right now? I'll say hi and answer whatever they want — takes two minutes and saves you explaining it secondhand."
If no: "What night are you two talking about it? Then I'll call you [Thursday] at ten."
"I don't have time."
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"Can I just try one session?"
"You kind of just did — that's what today was. But one session won't tell you if it works. That's what the thirty days with no commitment is for. A real trial, not a sample."
"Let me check my schedule and get back to you."
"Sure — pull it up now and let's find two slots together. If they don't work we'll move them later, but I'd rather hold the times than lose them."
The 30-minute rule
You get to handle one objection. If a second one comes, stop selling and book the follow-up — two objections means they're not deciding today, and grinding costs you the transaction window.
Close & process
27:00 – 30:00 · run the sale, then submit
"Perfect. I'm running this right now — here, fill out the waiver on the tablet while I do, takes me two minutes."
Hand them the tablet first, then touch the computer. Mindbody: sell it, book both sessions, confirm the card ran. Then fill this in.
"You're all set — Monday the [date] at eleven, Wednesday the [date] at ten. Confirmation text is coming now. Five minutes early, wear whatever you can move in, bring water. Last thing — come sign the wall."
Photo at the wall. Hand them the InBody printout on the way out.
If it's a no
"No problem, I'd rather you be sure. I'll send the full breakdown tonight. Let's put a real time on the calendar — is [day] at [time] good, or is [day] better?" Do not leave without a date. Submit this anyway with payment set to Not yet.
Pinned note goes to the coach
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